Working remotely changes a lot of aspects. Some of those changes include how the team works together on different projects and the ability to chat and befriend your coworkers. Although working from home does not mean that friendship between you and your colleagues should not exist at all.
More to it, remote work can have its benefits and profit both the inner positive relationships between your employees and the whole productivity of your business. It may be more challenging to adapt if your team is used to working from an office, but it is possible if you choose the right strategy.
Therefore, to help you out with the struggle of working remotely if you just launched your startup or transferred your whole office to work from home, we’ll share some effective tips for remote communication.
Tip #1: Choose an Effective Group Communication Tool
Choosing the right group communication tool for your team is an important step you need to take before adapting all kinds of tips for effective communication. If you do not have an effective, properly functioning tool for communication, how will you communicate efficiently?
Without an effective group communication tool, it’ll be challenging for everyone in your business to talk, make plans and collaborate to complete projects. This is especially true if hundreds of your employees are working remotely.
Slack is one of the most popular communication platforms at the moment. In addition to being practical and functional by itself, it also offers integration from third-party developers. For example, remote employee onboarding templates from AhoyTeam.
There are many group communication tools available for businesses today, so make sure that you do your own research about your options. Ideally, the tool you choose should support the number of employees you have and allows everyone to send and receive the most up-to-date file formats. The security and cost of these communication tools should also be considered.
By using this tool with the mentioned integration, you can plan and schedule other HR processes, not only the employee onboarding. Also, you can save time and use different types of templates for the off-boarding process.
Tip #2: Communicate a Lot
While working remotely, your team will need to be more engaged in communicating. This way, you will be able to avoid miscommunication errors. Create a habit to talk more, ask more, answer more, and discuss more. It will help ensure a smooth transition from working in a physical office to working online.
Also, if your team learns to communicate effectively, it will increase their productivity levels because they will not have to waste time to fix random mistakes that appear out of misunderstanding or miscommunication.
Tip #3: Keep Teams and Leaders Connected
Make sure that both the leaders of your company and the regular employees stay in touch and communicate. Think of everyone as equals at this point and encourage co-working and sharing.
No matter the experience, all of your colleagues are human and may make mistakes. Transparency and communication will help your team avoid errors.
Tip #4: Avoid Judgement
Ensure that everybody has a say on various matters that are important for a company. For example, if you are looking for ways to improve and automate the sales processes, ask all of the team for their insights and don’t judge the less experienced ones for sharing their opinion publicly and trying to help the team out.
Accepting all of your employees’ opinions and treating them equally will make all of them feel more engaged and appreciated. Over time, this can boost their morale and motivate them to work harder for the company.
Also, make it possible for your team members and especially the newbies to ask questions. Make yourself available by telling them they can ask you anything or obligate other competent employees to be responsible for the task of answering relevant questions.
Tip #5: Do Not Discriminate
Respect your teammates, no matter what age, gender, or race they are or their political views. If you work in a bigger company, it may be more challenging to determine who you are chatting with if you only see a name on the screen, and even a simple phrase that may seem like a joke to you could be offensive to someone else. Therefore, it is best always to be polite and respectful of your colleagues.
For example, if you’ve planning to set an online meeting to introduce a new sales development tool, such as those seen on https://saleshive.com/, be conscious about time differences if your team members live in another country. Don’t set a meeting that will require them to stay until wee hours of the morning. Aside from being very inconvenient, this can also affect their productivity on the next day and can even become the reason why your remote employees will leave the company.
Tip #6: Understand When to Praise and When to Critique
It is important to understand when it is a proper time to praise and critique an employee. You may be surprised how such a small detail affects your colleagues. For you, it may just be a short sentence that everybody on your team read. Thus to someone, a public compliment from a leader might make their day, and a critique in public might ruin the entire motivation to work for the company.
Ideally, you should critique remote employees privately and commend them publicly. This means that if one of your employees made a mistake as they’re working remotely, send them a personal message or schedule a video chat with them. On the other hand, if you’re going to commend an employee for a job well done, make sure that you’re doing it in a platform or avenue where other employees will also know. You can congratulate an employee through your company’s group chat or when you’re having a video chat will several other team members. Doing this will boost the morale of your employee and will also motivate others to step up their game.
Tip #7: Plan Overlapping Hours
If you work for an international company or if you decided to let your team start work when they are comfortable, since they are working from home anyway, you need to plan at least a couple of overlapping hours.
First of all, when the whole team is working on different schedules, it may have a negative effect on productivity, especially if they have joint projects. Although if your company is international and team members are living in different time zones, you may have no choice but to let people work on their own schedules. In that case, agree that you will have at least a couple of overlapping hours per day to be more productive and discuss important topics while everyone is available.
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